About “Japan Trust Pay”

Japan Company Trust Organization (JCTO) receive daily comments from all over the world that overseas buyer were scammed on the internet by seller in Japan and similar cases are increasing rapidly. This Organization has repeatedly issued warnings for the verification of Japanese companies before sending money (NOT after sending money) as fraudster disappear after cheating overseas buyer. Japanese Police Department is very strict against cyber-crime and taking maximum measures to prevent fraud. However, any action after sending money is too late and sometimes meaningless as they fly out of Japan with the stolen money. To avoid risk of fraud, Japan Trust Pay is chosen to enjoy safe trading with Japanese companies.

Japan Trust Pay is a secure payment system operated by JCTO with the cooperation of Japanese Mega-bank, Sumitomo Mitsui Banking Corporation (SMBC). This system ensure buyer to enjoy and secure shopping from Japan without fraud risk. Purchasing anything from Japan through “Japan Trust Pay” will ensure that buyer’s payment will be held until the following steps are completed.

Shipping process has completed.
Ship/Aircraft carrying goods has left Japan.
Bill of Landing (B/L) is issued.
Reconfirm shipping company.

Caution: If buyer does not receive their ordered goods and seller fails to ship goods or does not ship goods within the designated period (agreed by seller and buyer), JCTO will refund full amount to buyer.

How to use “Japan Trust Pay”


Buyer and Seller will send form and copy of proforma invoice to JCTO.

Buyer Application Form → Click here
Seller Application Form → Click here
*Please send documents by Email to trustpay@japancompanytrust.org


Buyer will make a payment to JCTO.

Please send seller’s invoice value amount + “Japan Trust Pay” service charges (click here for more details) via wire transfer.
After receiving a payment, JCTO will notify seller.


Seller will ship ordered goods to buyer.

Please send copy of Bill of Landing (B/L) or Airway Bill (AWB) to JCTO via Email attachment.
JCTO will reconfirm contents of BL/AWB to issuing cargo company.


JCTO will transfer a payment to seller.

After receiving confirmation from cargo company, funds will be transferred to seller.

Service charges

*In a bid to provide relief to COVID-19 pandemic badly hit businesses, Japan Company Trust Organization has reduced “Japan Trust Pay” service charges as below:

Invoice value in Japanese Yen Japan Trust Pay service charges in Japanese Yen
JPY 1-999,999 JPY 30,000
JPY 1,000,000-4,999,999 JPY 50,000
JPY 5,000,000-9,999,999 JPY 100,000
JPY 10,000,000-19,999,999 JPY 200,000
JPY 20,000,000-29,999,999 JPY 300,000
more than JPY 30,000,000 Please contact us.

※ Service charges are accepted in any currency from below list.

Accepted currencies

Japanese Yen US Dollar Australian Dollar Brazilian Real
British Pound Canadian Dollar Chinese Yuan Danish Krone
Euro Hong Kong Dollar Mexican Peso New Zealand Dollar
Norwegian Krone Singapore Dollar South African Rand Swedish Krona
Swiss Franc Thai Baht Turkish Lira

※Payment(s) by L/C (Letter of Credit), Paypal and Credit card are not accepted by Japan Trust Pay.
※Japanese Bank’s international remittance charges will be deducted from the refunded amount.
※In order to comply instruction from Japanese Ministry of Finance’s money laundering policy, full refund will be sent to the same overseas bank account, from where the amount was first received.
※To ensure anti money laundering policy, all payments holding by “Japan Trust Pay” are closely monitoring by Ministry of Finance Japan, and Bank of Japan as well.